Quote:
Originally Posted by mmanthie
I added to my help ticket but no response so I decided to add here in MTU reads this, My PC's are Main-AMD FX4100 w/4gb, Xp pro and other PC is AMD 6000+ w/4gb XP pro the only programs I run Is Hoster and PCDJ. I have about 20000 songs. It has never happened until 5.08, I tried Codec pack and still same thing. If i go to 5.07 i don't have any issues. if you need any other info please let me know. Thanks Mark
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Regarding your help ticket, did you get an immediate auto response with a ticket # , if not have you checked your spam folder or the email address you used ?
I don't really know why you should have this problem regarding audio drop out when searching with 5.08 that you do not have in 5.07. Support has not been able to replicate the problem but has indicated that they are working on it in post #21 of this thread, they may have meant you when answering that post, try sending an email to support to the address indicated in that post, they may suggest hooking up to your computer to try and sort the problem, you won't get any response now till Monday as they don't work weekends.
The only thing that changed to my knowledge with the search was to allow the * wildcard search again that was removed in 5.07 as that was known to cause drop outs so I assume you are not referring to when using that feature ?
As you don't mention a brand name for your computer only the processor type I assume these are desktop computers and not laptops ?
Are you using more than one sound card ?
If so are they both internal or is one a usb sound card ?
Do you use a usb mixer to output your audio ?
When using the search feature does it always cause the drop outs or only when it lists lots of entries ?
When you search and get this drop out, are you selecting other fields to sort on other than the defaulted fields ?
I repeat I don't know why you are getting this problem but answering the above may make it easier to try to duplicate the problem so as to find a cure.
Some thing you could try is Tools/audio controls, try raising the # in the prevent audio drop outs box.