Read the instructions yet? If the Send button won't work, then your computer is not connected to the Internet to reach our Web site.
When you create the Floppy Disc file, the instructions tell you to take it to a computer that is connected to the Internet and double click the filename. It will then connect to our Web site to submit your MACID code so we can create your serial number.
If you have not done these things, try them. But... please read the instructions in each dialog that appears. We spent hours writing the text to try to make it clear and understandable. If you don't find it clear, please post back here where you are stumbling, I will help you, and address making those steps more clear so others won't stumble as you are.
Thanks for using our Forum and giving a clear picture of your problem.