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Old September 26th, 2011, 11:06 PM
MimiLee MimiLee is offline
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Join Date: Dec 2004
Location: Ft Myers Beach, FL
Posts: 127
503.09 Appears To Wipe Info From Playlist

I read with interest the 9/23 post (shagfever & Roy Dennis-thread has been closed so I couldn't reply there) regarding an empty playlist.

I have had this issue (running Vista 32 bit) and have a support ticket in to Admin. I created a new playlist and it did close and reopen as expected. However, when I started Hoster with the external drive not attached it wiped out the new playlist and each subsequent one opened. It will not give an unavaliable status. It wipes the information from the playlist. It does not delete the file but the size goes from example 324kb to 1kb). Yesterday (9/25) I upgraded to Windows 7 Home Premium and retested the new playlist with the same results. Today I uninstalled Hoster (properly removed while online this morning) and have been unable to reinstall Hoster - (already installed on 2 computers error) Am currently waiting for a reset.
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Here's the background:
Summary of my 1st support ticket: I upgraded to the newest version 502.09 of Hoster on Sept 6th and have used it several times since then. On Sept 14th when I opened Hoster the playlist that was active when I closed Hoster the last time disappeared. The playlist name was still visible but there was no information shown. Each time I opened a playlist the screen would be blank. After opening the size went from (example) 354kb to 1 another went from 127kb to 1.

I rebooted, copied the playlists from a backup location and the same thing happened. A virus scan showed no viruses. I checked the forum and knowledge base and found no references to this issue. I submitted my first support ticket on Sept 15th

Vista changes have been made and system requirements are more than adequate.


Summary of my 2nd support ticket: I installed 503.09 and still had the issue. It could be a Vista windows update issue but it seems to be affecting the Hoster program only.

I duplicated the steps (removed the external drive and restarted Hoster)on my windows7 laptop and the playlist came up unavailable as it should.

The issue with the Vista laptop is that the playlist loads blank and alters the .hst file to 1 kb. Each playlist loaded after that comes up blank and the file size changed to 1kb. Fortunately I have copies of the playlists as they are used for shows not Karaoke.

Once Hoster is closed, the external drive connected, Hoster reopened the playlist (copied from the backup) will load.

The problem is I do not know what causes the external drive issue.

Really weird as the playlists are on the hard drive so something is happening way beyond my comprehension.

I have a show Wed September 28th

I have upgraded to Windows 7 and still have the issue. I plan to uninstall and reinstall 5.03 today. The Changes have been made to the system.

Any ideas please.
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