Quote:
Originally Posted by pcgumshoe
I have done as everyone has asked and here is my report:
As to the "*," the search revealed that the file in question "Mel06-0x - Teenage Dream - Glee.zip" is not there.
As to the "rescan," the folder is listed as one of the folders scanned, when rescanning, it finds "0" new files but there is a KMH file already listed in the right hand side as having been previously scanned.
The "*" did show one additional "TEENAGE DREAM" file, but it was just a different chartbuster version that was NOT listed previously. So by using the "*" I found one additional file.
Here is something to chew on: Some of the files that do NOT conform to a manufacturers coding (that is to say not an SC, CB, or PHM but a CUSTOM LABEL) don't show up.
I'm hoping we can resolve this as I don't think MTU is too big on issuing refunds! LOL
Thanks again.
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My question is what was different about the additional Chartbuster file information that makes it not show up when searching by the title? Something has to be different in that title that keeps it from showing up.
Also look for ImportErrorLog.txt in the C:\MTU\Hoster folder.
If you have Microsoft Access then you can open the Songs.mdb file in it and see the whole database file. This would show you how many records are in it and you can sort it by several fields to group the songs so you can check if everything is there.
I don't know why all of this is happening, but there has to be something that has prevent the search from finding all the songs by each title. Either the missing ones didn't import due to an error in the file or something is incorrect in the titles that are not allowing a file to be listed with the rest of the same songs.