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Old May 22nd, 2011, 03:43 PM
sotousa sotousa is offline
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Join Date: Jul 2008
Location: NJ USA
Posts: 11
Re: can't update to 501.05

Quote:
Originally Posted by Roy Dennis View Post
If you entered your email address correct you should receive an auto response with a ticket #, they do not work weekends and will respond to them in the order they receive them from Monday.

You should still be able to use your existing version if you were trying to upgrade it over your existing version or had you removed it first?

The only other way that I can think of that may allow you to get going is to Restore your computer to an earlier date that you had it working.

The moral here is don't do upgrades the same day as a show.

I had received the ticket, i did remove my existing version, and about the moral...I did this upgrade because 500 version was working bad yesterday, i have no option I take the risk because a trust in the company.. thanks anyway
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