[kenpattx]

Roy, thanks for your attempt to aid me in getting my new computer up and going. The only thing that I didn't mention was that I was instructed BY MTU that all I needed to do was to pay 69.99 for the upgrade to 5.0..previously we owned two separate MTU programs that were used on separate computers....one of those computers has been disposed of.....
0ct 2008, i paid for an upgrade to 4.32???? but somehow managed to forget about it until after it had expired a long time.....we continued doin our shows on the MTU 3.120 ???? (dellxp) but that computer is giving us some minor problems and so we purchased the Toshiba (7windows) I called MTU and sent an email listing my situation completely, that call was returned, and that was when i purchased the upgrade to 5.0 being told that was what I needed to accomplish what I needed for both old and new computers. I downloaded the upgrade that I purchased, but when I tried to install it on the new laptop (toshiba windows 7) it wouldn't...It was at that time I realized the problem....and posted to confirm my suspicions..I also sent another email to MTU outlining the entire situation, I rec'd a ticket number and am currently waiting for a response. since so much time has passed, I can't do the upgrade on the dell until after we finish our shows for this week. I really wish MTU had a check list or at least an in-detail instruction sheet that was available when you purchased an upgrade...it has been a real challenge everytime I have had to do anything regarding new purchases of upgrades. We have been good customers for MTU since 2003 and have purchased two computers, the suites (4) and many upgrades of all the software from them. I'm not very good with computers, so some easily available help would really help and possibly avoid a nervous breakdown....thanks