View Single Post
  #9  
Old March 3rd, 2011, 08:18 PM
admin admin is offline
Administrator
 
Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
Re: Can’t reinstall the same version as before.

Quote:
Originally Posted by jimski51 View Post
To Admin: Thanks. Do me a favor, check my downloads, I did not download that many times. Someone must have hacked into my account. I have had one desktkop since 2004 and only did the updates till now when it crashed. I had a Gateway laptop the I started with and that acted up till 2007 when I bought a new Toshiba and changed it over.

I probably have no more that 10 total downloads.

I love your probram and the way you take ideas from customers. You used a one of mine. Love it.

I used 4.20 with the Background music and sound effects. Great program. I work alone and only use the laptop.

By the way, I still can't download 4.20. It want me to pay the $69.95.

Thank Jim

I did send in 2 repaitr tickets.
Jim, I did check your database, and there were 100 "installs", not downloads. You only need to download the program once per upgrade to install on your computers. When you remove and reinstall on another computer, that counts as one install. It is not possible to hack our database. We would also know it if it happened.

MTUSUPPORT changed your "Upgrade Install Date" to INSURE you can install 4.22 (we do NOT support 4.20 as it was a bugged version that 4.22 fixed). I hope you included exact error or other messages in your Ticket, cause from where I sit, there is no reason you can't do an UPGRADE over your current install.

Now, if you try to install 4.32, then you will get the message to upgrade.
__________________
Making Karaoke the best it can be!
http://www.mtu.com/
Reply With Quote