Quote:
Originally Posted by crazycarl
i have tried to change the color at least 50 times, i must have pushed the ok-apply buttons in the correct order at least once. As far as support goes, they don't respond to my tickets, at least not the last two of them. I think Mtu support is lost, it has become the sales department now. They seem not to care anymore.
Crazycarl
I keep reading from Admin how wonderful 5.0 is!!!! My thought on this is why fix the broken Hoster 4.??.?? when they can just sell another upgrade. You Know the almighty $$$$$$
I already know that you or Admin will close this post, because one of you don't like critizim on the forum. And after it is closed, one of you will respond, getting the last word in.
and I will be left with a poor product,
Crazycarl
If they kick me off the orum, GOOD LUCK KARAOKE FRIENDS
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How does having trouble with one color change make this a poor product? If you do not like the way it works then you can always switch to any one of several other products available for running karaoke shows. Hoster 4.32 has been one of the most stable and problem free versions yet.
Hoster 5 is being developed to bring out many more additional features that have been requested and not as a fix. Since you have recently purchased an upgrade then version 5 when released will be a free upgrade to you. That is what the 12 month upgrade does for you.
Support is alive and well. Consider that you sent in 3 tickets all for the same thing, why should they answer each and every one. Did you get an automatic response message for each one of them? If not then either you or your email provider was stopping those messages or you did not complete the ticket correctly which would prevent it from getting to them.
I will not close this thread as long as you can remain civil and want to discuss you exact problems. I will work with you on those problems, but only if you stick to the program problems.