Quote:
Originally Posted by neeleebugg
I go to Hoster 4.32 setup while trying to re-download Hoster 432.12 I get a message telling me: wrong email address, go to my account and scroll down the page to get your correct email address. My current email address is ( Editted out) which is exactly what it says under My Account. Please Help me re-download Hoster 432.12. I have been working on this for about 12 days & haven't gotten a response from MTU SUPPORT in 8 days. I tried to re-download from my CDROM disc & from MTU website under upgrade. I have approximately 22 downloads left but they have expired. I purchased the upgrade in early November 2010.
Thank you, Neil Adornato  |
First off I took your email address out of you post. MTU does not want you to be getting spam from having it listed and it is not necessary to list it here.
Did you get an automatic response after submitting your Support Ticket. If not then your email program or ISP is blocking MTU and you need to change that. Be sure to check your Spam folder to make sure you didn't receive this.
If you did get the auto response, then keep in mind this is the holiday season and and MTU has been working shortened work weeks during this time.
I hope you are aware that to install an upgrade you have to have a previous version installed on the computer first. Upgrades will not install without this.