Quote:
Originally Posted by kod
I'm not sure MtU "can" fix this problem because it is an intermittent problem that doesn't seen to have any rhyme or reason! I'm not saying they have not tried, but in order to fix bugs, you've gotta first catch'em!!!
I have updated/upgraded everything recommended to me and the problem still persists! One thing that I did that "seemed" to help was to quit using BA (Background Audio) altogether. When I did, that's when it seemed to go away for a while.
I've just accepted the fact that it's going to happen and I have to live with it...
|
You are correct that we must re-create the problem to solve it. We have fixed MANY MANY MANY intermittent problems over time with facts.
If you give us as many facts as you can such as what type of file you were playing in the Playlist before the crash, Hoster version, Windows OS, etc. then we will add it with facts from others and eventually a picture will appear and we can nail it.
Say we can't solve it and don't give us any facts and only emotions and by golly your prediction will come true!
Facts please... 
How many songs are in your BA folder that you open? We only show the first 200, but if you have thousands there, it could create problems. Also, what type of files (MP3, WMA, ???) are you playing in BA? Is it always the same song in BA that causes a crash?
Recently we were sent an MP3 file purchased from Amazon (they have 13 million I understand
). It uses a 151Kb compression. This is new, and was not supported by Windows Media Player not far back. It would not burn to a disc in Microstudio, and Songverter would not convert it to another format (we use the WMP SDK - Software Developers Kit - to decompress MP3 and WMA files). Once our client upgraded to our latest versions of Microstudio and Songverter, everything worked fine.
I checked your Account and you are running 431.9 so you have the latest "bug fixes". Facts can help us identify the problem.
WE HATE CRASHES!!! Thus, we WILL do everything in our power to solve them, if you work with us. 