sorry it took me a while to respond, i'm updating all my pc's and laptops ( 8 ) including my netbook, and i got a few updates especially the ones i don't use all the time, and syncing my ipod with itunes at the same time..but anyway..i dont really know how they did it, when he came to my house last night he has a printed copy of all the changes need and he said he did all of them, except for the uac..i tried the system restore, but it doesn't have a calendar like xp, all i saw was a system restore of windows updates, and i tried the dates in which he had the laptop working, and it didnt do any good..i even suggested of downgrading his w7 to xp i'm not sure if that could even be done..now i know how some of the w7 users felt..
FRUSTRATING..I'M GLAD I DONT HAVE W7