[ddouglass]

Try downloading anew copy of it. Otherwise I don't know what is going on, but if one computer loads it and the other doesn't then something is wrong with the download or something is different in this computer that is keeping it from finishing the install.
I have one computer that some websites will tell me to download and install IE8 to use their program and I have IE8 already installed. I don't know why they don't recognize it, but something isn't registering right obviously as I have three other computers that load the same things with no problem.