[kod]

Bryan,

Since I don’t live that far away and have been to MTU for your help before, I will be glad to come again and you can have hands-on with my laptop.

To explain my visit to MTU, I was starting new with Hoster and my problem was the dual monitor setup. I was completely new to Windows 7 and therein was my problem.

I dropped in unannounced and Bryan graciously spent about 1½ hours of his time with me getting me setup and working with me to teach me how to set up my laptop and how Hoster works.

I was very surprised at how laid back Bryan was and how willing he was to help me. This speaks well for him and MTU’s customer service. His young daughter was out of school sick that day and he was babysitting her in his office. This is my kind of man!

As for Dale, I read a lot of posts in my search for help in learning Hoster. I told Bryan during my visit that in my observation, Dale was the most knowledgeable responder I had seen and his responses were quick and were very easy to understand.

My belief is that the MTU staff is trying very hard to resolve this problem. If you know anything about computers, you know that software problems are not always solved over night. I’ve been into computers for 24 years and believe me I know! I’ve had virtually had every version of Windows that there has ever been, and every one of them had bugs!

It is also my belief that if we give MTU time, they’ll resolve it. I love Hoster and I’m here for good!