Quote:
Originally Posted by Ed Beram
simple question dale. you seem like a very dedicated and knowledgable guy. i have seen your name for many years on these posts. you are a big supporter of mtu and you make it known that you niether work for the company nor have a vested interest in it, i accept that as truth. it is a curious thing though, and perhaps you can shed some light on your ever-present place on this mtu community site. why so diligent and loyal to mtu? ive never heard a bad word about the company from you. only defensive replies. i almost don't want to direct questions to you anymore because i get the feeling that you are more interested in mtu image damge control than in being agreeable that mtu is a buggy product with absolutely no customer bedside manner. i have made metion in the past that no software compant should ever take a customers money and release a version that is incompatable with windows vista or windows 7. mtu has been using the excuse that its windows fault and yet you sell the software that won't work well with it. very bad business in my book. shame on me for putting up with it. the best thing you guys have ever produced is 3.321 with XP. i have two of thse dinosaurs in my arsenal and won't part wit them. but you are not keeping up with the times. we as customers have to hunt around for old XP computers that don't have the speed and ram we really need in the modern world and are scared to death to give upour old gear and software because you keepselling software that is not perfected. im disgusted at this point. i have been very loyal, 6 years, but i am about to jump ship and if you are not careful others will surely follow...comment on this truth??
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Ed, I am a retired Electronics and Network Engineer so I think I have some experience with computers to be able to help people work through their problems with Hoster and their computer.
I have been helping people in this forum since I began using MTU's programs back in 2004. I was asked to be a Beta Tester in 2007 and have been testing the programs for MTU ever since along with some other great people. In 2009 MTU asked me to moderate these forums and help them with the administration of them.
I am not nor have I ever been an employee of MTU. Yes I am friends with the people at MTU and no you will not hear a bad word in here from me about MTU.
As I said I have been a Beta Tester for a long time and I know how long and hard both MTU and we Beta Testers have worked to make sure the programs work before putting them out. Hoster version 4.0 through 4.20 had all been put through rigorous long testing. Every additional portion of this program that has been added was run through testing along with all other functions to make sure nothing was broken by the new additional code. This has been done on a large variety of computers and on all three operating systems. No one ever had a stoppage problem or a sync problem of the kind you guys have reported. But believe me I have never worked with any program that doesn't wind up out for production without at a couple bugs regardless of how much testing gets done.
I try not to be biased as you say I am, but 99% of the time it usually is a setting or or configuration of the computer or operating system. This is why I usually try to go through all of those steps before I report the problem up the ladder to MTU.
Just FYI for you, I use all my computers with 4.20 and XP Pro and have never had any problems with it, so 3.321 isn't the last good version where XP is concerned. Also XP can be installed on any computer as long as you have a legal copy and those are still available.
I understand your frustration, but how can you say this problem is or isn't fixed if you aren't going to try 4.21?
What I find slightly hard to understand is you complain about MTU's programs, but you take it that Microsoft has produced a perfectly functioning operating system when they have never had one work correctly the first time yet.