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-   -   Problems Installing Hoster (http://forum.mtu.com/showthread.php?t=9623)

JOANIE December 29th, 2007 12:40 AM
Problems Installing Hoster
 
I have a new laptop and would like to install Hoster (as well as the rest of my MTU Suite) on the new machine.

The installer complains that I already have it installed on 2 PC's - which is correct.

How do I get one user seat moved from the old PC to the new one? I do not want to use it on the old laptop any more.

Thanks in advance!!

JOANIE

billyo December 29th, 2007 08:42 AM
Quote:
Originally Posted by JOANIE (Post 69126)
I have a new laptop and would like to install Hoster (as well as the rest of my MTU Suite) on the new machine.

The installer complains that I already have it installed on 2 PC's - which is correct.

How do I get one user seat moved from the old PC to the new one? I do not want to use it on the old laptop any more.

Thanks in advance!!

JOANIE

you have to uninstall or removed one of hosters completely and submit a ticket, and explain , make sure you have the same email add. when you first bought hoster and also make sure you have the computers name.

JOANIE December 29th, 2007 06:51 PM
OK - That's done.
I supplied the old and new PC names in the ticket.

My son is here from out of town helping me. He must leave tomorrow morning. Any idea how long it takes them to respond?

Thank you billyo for your help.

JOANIE

billyo December 29th, 2007 07:53 PM
Quote:
Originally Posted by JOANIE (Post 69138)
OK - That's done.
I supplied the old and new PC names in the ticket.

My son is here from out of town helping me. He must leave tomorrow morning. Any idea how long it takes them to respond?

Thank you billyo for your help.

JOANIE
since it's a holiday week and also the weekend, and as i understand they ( mtu ) only have 1 person on tech support it will probably be sometime next week (i'm just guessing)

admin December 29th, 2007 10:49 PM
JOANIE, you're in luck. I've deleted 1 registration record for each of your products. Your son can now install them.

You have been with us a long time. Some of your products are quite out of date. I suggest you review all the new version updates at:

http://www.mtu.com/support/customer-....htm#Downloads

To Get your Hoster download link, I've emailed you a special link.

Enjoy, and have a Happy New Year.


Billyo, thanks for being here and supporting JOANIE! Great job!!!

David Cox

billyo December 29th, 2007 10:57 PM
Quote:
Originally Posted by admin (Post 69140)
JOANIE, you're in luck. I've deleted 1 registration record for each of your products. Your son can now install them.

You have been with us a long time. Some of your products are quite out of date. I suggest you review all the new version updates at:

http://www.mtu.com/support/customer-....htm#Downloads

To Get your Hoster download link, I've emailed you a special link.

Enjoy, and have a Happy New Year.


Billyo, thanks for being here and supporting JOANIE! Great job!!!

David Cox

just trying to help...thanks!!


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