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-   -   Still NO NEWS on my upgrade. (http://forum.mtu.com/showthread.php?t=8696)

easyeasy March 27th, 2007 08:27 PM
Still NO NEWS on my upgrade.
 
Bought Microstudio 3.004 on Feb. 20th/07 - LESS THAN 3 WEEKS before Microstudio 4.00 was released, from what I've been reading, I should have received an email for a free upgrade. So far I've gotten NO emails and NO replies to the tickets I've submitted.
Any help would be greatly appreciated.
Thanks

ddouglass March 27th, 2007 11:20 PM
This sounds like somewhere you have email from MTU blocked either by your email program or your ISP's spam blocker. Contact them to check on it. In the mean time have you gone back to the support page and checked the status of your tickets? If it says they emailed the link out to you then that would be a good indication it was blocked somewhere.

easyeasy March 28th, 2007 05:43 PM
Thanks ddouglass
 
Quote:
Originally Posted by ddouglass (Post 61078)
This sounds like somewhere you have email from MTU blocked either by your email program or your ISP's spam blocker. Contact them to check on it. In the mean time have you gone back to the support page and checked the status of your tickets? If it says they emailed the link out to you then that would be a good indication it was blocked somewhere.
I got it thru one of the tickets, my email is ok, and my ISP's spam is ok, go figure. Anyways thanks again and have a great day.

ddouglass March 28th, 2007 09:41 PM
Quote:
Originally Posted by easyeasy (Post 61109)
I got it thru one of the tickets, my email is ok, and my ISP's spam is ok, go figure. Anyways thanks again and have a great day.
OK. I am confused :? If you got it through one of the tickets, why didn't you get the email from that ticket? Your email address may be correct but somewhere that email is getting lost. Which means you won't get the email the next time an update comes out.


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