new computer set up
 

Hi Brian

I bought a vista operating system lap top. My old
lap top hard drive crashed. I also have a desk top
that i use for my editing. Can you reload my config.
so I can put Hoster on my vista lap top. I junked the
old lap top.


Thank You
Davie Lee

PS i can sign into the forum & store with my user name
& pass word. but i can't sign into the support with it.

New Computer
 

You will get a lot faster service if you file a support ticket with your request thanyou will here.
Dick

You can submit a ticket without signbing in or set up your user for the Support Center then submit ticket. They have a separate security database for the support.

Finding TKT.
 

Where Do I go To Find A support ticket? I try to sign into the support
page and I keep getting a different reply. one time it says i'm logged in
then when I click on log in and resign the # it says I'm not loged in. I
am trying to get permission to get hoster on a vista computer. My old Lap
top, I Had to Junk. I have a desk top I use as my work station. I want to use
my lap top on playing jobs. If I have to buy another key just let me know.

Thank You
Davie Lee

Go to http://www.mtu.com/kb/support-center.htm
If you have not used this before you will need to register, but you can use the same registration you use for the forums or your store account. The security database for the Support Center is not the same one used for the store accounts or the forum. Once you have registered, login to the Support Center and submit a ticket.

If you wait for MTU to find this post it could be several days before they get to it. Be sure to include in your ticket, the email address you used to purchase Hoster so they can find your account.

Finding TKT.
 

Hi Doug

Thanks for the help. But the sight you sent me to
keeps saying user name already used. I can sign into the
Fourm and store with my user name & pass word but I can't
sign into the support center with it. i see what you mean buy
support team not finding this problem. I first asked Bryan for help
on 3/21/07.

Thanks Again
Davie Lee

If you were not the one who registered in the Support Center with it then someone else has done so and you will have to pick another name. If you were the one who registered with it and can't remember the password then you can request the password from the same page.