reset registration because backup laptop no longer usable
 

As my backup laptop is no longer usable for a Hoster backup, I will be buying a new customized Shuttle PC to use as my main show computer and leave me main laptop now as the backup Hoster computer.

I sent an email to the registration page last week. Was just curious if that was the proper place to send it and about how long will it take to get back to me. And how will I know that my registration is reset so I can install Hoster on the Shuttle when it comes in.

Bryant go to the Support Center and open a ticket. They will send you an email when it is fixed.

Okay, thanx. I think I had already done that. How long does that usually take. I mentioned default priority, not high,
but my computer will arrive on Thursday with a show on Friday night.

Remember that this has been a long weekend holiday, so they may be a bit slow catching up. I would expect they will fix it by tomorrow or Wednesday at latest.

Okay, good, I also see that it never got sent to them. I guess I didn't read the second page where it said to check the "previous posts" then hit submit again at the bottom there. It now shows open ticket. Thanx Douglas.
Bryant