not reading d: drive
 

i just purchased a new portable pc with hoster and all the other softwares a few days ago. The d: drive (dvd/cdr) is not loading up as an active drive when i boot the computer up. The only way i've found it to work is to do a restart. How can i fix this problem?

what kind is it ?

d drive not reading at initial startup
 

the portable pc was purchased through MTU. the brand they used is the ideq by biostar. the only way i could get the computer to recognize that there is a d drive available is when i do a restart after i turn the computer on.

did you try updating the drivers ?

d: drive not present at startup.
 

i bought the computer less than a week ago. all the drivers should be updated. the computer was shipped to me with that problem. if i need to update the driver, how would i go about approaching it? why is it booting up only when i do a restart? hey beavis, do you work for mtu? i appreciate the help either way but i would like to know if i'm dealing with a mtu representative. thanks

NO.

i will let MTUSUPPORT help you. since you just bought it.

if mtu does not help you here tonight call doug in the am around 10.00 am his time he should beable to get it taken care of

Hey Beav,
Now you are officially being accused of working for MTU,
I like that one!
Bryant

Beavis Cox, it has a ring to it. :) :) :) :) :)

The only thing I can think of that might cause this is maybe something in the Bios is not initializing on the first boot.

I know what I am trying to get you to do, but can't find it in the manual. I don't have one of these systems here to look at to tell you exactly.

I will try to find your name and give you a call. If I don't call you by this afternoon please give me a call.

d: drive not reading at startup.
 

hi bryan, i am still having the problem. please give me a call at 512-694-5826. i tried leaving a message with doug cox and he hasn't return my phone call. he told me to call him if i had any problems since i bought everything through him. the system is also acting up in other areas such as during import. i would like to talk to a representative directly if possible. this forum is little difficult for me to follow up on.

thanks,

david.