store
 

can someone tell me how to get in my store acc. i have try a new pass word.i try a new account.and it tell me my email or password in wrong.idont know what else to do. von
sorry didnt know where to post this and get help?

store
 

this must not be the place to post this because i cant get a answer
von

Sorry about this. This is an ok Place to post this. The FAQ is located at: http://www.mtu.com/support/faq/faq-website.htm

This will work, unless your Email address has changed or is different.

If it has changed then Please email me your new Email Address and the old one to support at mtu.com. Also put in your Forum User name as wmccorn.

store
 

i try to email support and it wont let it go through .says mtu rejecked it
what do i do now

There is no reason that our email client would renject emails. I am not sure what happened with that.

Please post the email address here and let me see if I can fix your problem.

store
 

my old email was REMOVED
new email is REMOVED
thank you von

Your email was already set to your NEW Email. So use your Email at Charter.net.

This is the one that will let you into the Store.

store
 

it work this time
thank alot von

store
 

mtu i have ask for help before about and it still not fixed.i can not get in my store acc# it say no match for email or password.my email was has change and i reported it and byran said he changed it but it still wont let me in
thanks von

still no help
von

store
 

it's me again.i'm still waiting
thanks von

:m i'm still waiting
von

Please go to your other posts where this was fixed for you.

Admin merged these two threads on March 15, 2006.

upgreads
 

can not get in my store acc# to get upgrades. it say no match for email or password. can you please help
von :?

What is the email that you are trying to use?

i got in my store acc#but it say( download links are created only for software items, not cdrom) does that mean i have to order the upgrade? even though i payed for the cdrom on 4-30-05 thanks von

upgrade
 

still no reply to the upgrade

MTU Support responded on 2/10. He asked you a question that you have not answered yet.

George

upgrade
 

If you ordered only the CDRom, then you didn't get the upgrades.

You will need to purchase the upgrades for the products if your download links are not in your account, they are only there for 1 yr.

If they don't show, purchase the upgrades for the products thats the only thing that you can do.

Your email is the correct email, so you should beable to login to your Store account.