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-   Hoster Help (http://forum.mtu.com/forumdisplay.php?f=71)
-   -   still have install problem (http://forum.mtu.com/showthread.php?t=5025)

NATHAN December 30th, 2004 06:00 AM

Can someone from mtu please answer my posts and e-mails?
 
Hi ,i still cannot re-install my desktop version of hoster ,i seem to remember reading in here somewhere that it has something to do with windows changeing its cd code after install. Can i please have my reg for desktop pc reset? is this problem with microsofts codes going to be sorted?

many thanks nath.

NATHAN January 4th, 2005 06:01 AM

not recieved download link
 
:? Hi ,have not got a reply to confirm if my reg was really reset ,so last night i ordered the internet download upgrade to 3.0 again but have still not got my download link.

thanks nath.

NATHAN January 4th, 2005 11:06 AM

still have install problem
 
:? Hi ,i just got my second copy of hoster 3.0 upgrade like dave told me but it will still not except my original reg code. Still thinks i'm trying to install on a different comp ,so really it looks like i have waisted my money buying a second copy. Can you please reset my reg code for me so i can re-install.

thanks nath.

Beavis January 4th, 2005 03:32 PM

Re: still have install problem
 
they will make good with your problem.

NATHAN January 4th, 2005 03:34 PM

Re: still have install problem
 
cannot get them to reply today m8 ,i have sent a tone of e-mails to them explaining what has happened.

thanks nath.

Beavis January 4th, 2005 09:29 PM

Re: still have install problem
 
i remember when i use to call bryan on the phone for support !

NATHAN January 5th, 2005 05:46 AM

Re: still have install problem
 
I live in england m8 would cost a fortune and secondly i tried once before and could not get the number to work. Pherhaps you could tell me the number and the international code i need to use?

thanks nath. :?

NATHAN January 5th, 2005 09:04 AM

Not answering e-mails!!!!
 
Hi ,anyone know why the guys here at mtu will not reply to my e-mails for the last 2 days?

thanks nath. :?

kedmison January 5th, 2005 09:16 AM

Re: Not answering e-mails!!!!
 
Read the MTU customer support page.

Kelly

NATHAN January 5th, 2005 09:19 AM

Re: Not answering e-mails!!!!
 
I have and i posted in here and e-mailed them got an e-mail or 2 back wich did not sort my problem so trying to contact them again but with no success.

thanks nath. :m

George January 5th, 2005 09:59 AM

Re: Not answering e-mails!!!!
 
Quote:

Originally Posted by NATHAN
I have and i posted in here and e-mailed them got an e-mail or 2 back wich did not sort my problem so trying to contact them again but with no success.

thanks nath. :m

A search indicates the post back you referred to was just yesterday. They are just coming out of a rather extended Holiday period...How about lightening up a bit?

NATHAN January 5th, 2005 10:03 AM

Re: Not answering e-mails!!!!
 
Sorry m8 just desparate to get it sorted.

thanks nath.

George January 5th, 2005 10:07 AM

Re: Not answering e-mails!!!!
 
May I ask who or what m8 is supposed to refer to?

George

Wallymeister January 5th, 2005 10:15 AM

Re: Not answering e-mails!!!!
 
George,

That would be email shorthand for (MATE)
Must be down under
Wallymeister :g

NATHAN January 5th, 2005 10:18 AM

Re: Not answering e-mails!!!!
 
No ,i live in Cornwall England just use shorthand m8. lol

thanks nath.

MTUSUPPORT January 5th, 2005 11:42 AM

Re: still have install problem
 
Nathan,
We had told you what you HAD to do in the Email. You didn't listen. You purchased the Upgrade, not the new Full Version. This is why you still have the problem. This is up to Admin to do as he pleases.

MTUSUPPORT January 5th, 2005 11:43 AM

Re: Not answering e-mails!!!!
 
Nathan,
We had told you what you HAD to do in the Email. You didn't listen. You purchased the Upgrade, not the new Full Version. This is why you still have the problem. This is up to Admin to do as he pleases.

NATHAN January 5th, 2005 12:05 PM

Re: Not answering e-mails!!!!
 
Oh come on, i paid for the full version once im not doing it again i cant afford it ,its not a different comp so i cannot understand why your end thinks it is. It is allways the same comp. I can do that thing that we did once before where i send you a text file . You will have to tell me how i do it again, then maybe you will be able to tell me what it thinks is different.

thanks nath.

NATHAN January 5th, 2005 12:35 PM

Re: Not answering e-mails!!!!
 
Ah just had a thought ,you said about hardware changes well i have a new printer and also had to buy a new external harddrive after my other one went up in smoke (aarrrrr) losing all my kma files. Could it be this that is causeing the problem?

thanks nath.


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