Re-install help
 

I have moved and since then, reformatted my hard drive. When trying to reinstall hoster from the disk they sent me, I took the floppy to my computer hooked up to net and when I tried to get the info it said "Two possible errors. 1. Incorrect email addy. 2. You are trying to use update code instead of original registration code." Is the code that was sent to me on my disc the original or was the code sent to my old email addy the original. Since moving, I have changed net service to Sprint DSL and no longer have the old email address.
Thanks for any help.

Re: Re-install help
 

mtu will correct this.

Re: Re-install help
 

Do I email them?

Re: Re-install help
 

If you change your email does not affect your Registration Email.

You must always use the Registration Code and Registration Email that is in the instruction email our store sent to you.

Re: Re-install help
 

Since moving I no longer have the same service provider which provided my email account. And unfortunately, I didnt save the info. My old email account was joecheek@ctcisp.com. My new addy is jcheek@earthlink.net Thank you for any help you can give me.

Re: Re-install help
 

Disregard last post please. I have the disc right here and I have tried over and over to do it and it always gives me the error message about wrong reg code or improper email addy. Should I email you the addy and registration code?

Re: Re-install help
 

I lost my back-up file for hoster, had to format my hard drive when I tried to put it back in it said I had downloaded it twice which I had, my back-up and the program I use out, does this mean I have to buy the program again. I e-mailed MTU but at this time no reply

Re: Re-install help
 

im sure you wont have to buy again.

MTU does not work 24/7

Re: Re-install help
 

Thanks beavis, I know they don't 24/7 I e-mailed first part of last wk. Thanks for your come back, will have to wait and see

Re: Re-install help
 

heres the guy to email:

dougc@mtu.com