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-   -   Upgrade Problem to MicroStudio 2.605 (http://forum.mtu.com/showthread.php?t=4289)

ankinray August 2nd, 2004 11:55 PM

Upgrade Problem to MicroStudio 2.605
 
I followed the directions to get the free upgrade to MicroStudio 2.605 shown here: http://www.mtu.com/support/microstud...on-details.htm
but I only get to 2.604. I'm upgrading from 2.517. Is there some other process or download I'm missing?
Thanks.

admin August 3rd, 2004 12:47 PM

Re: Upgrade Problem to MicroStudio 2.605
 
Your Microstudio download link should now deliver the 2.605 Installation file.

Instead of referring to our web page, can you tell us exactly what you are doing, step by step. That way hopefully we will see why you are not getting the download.

Also, please look in your Download Instructions email and tell us what is the Product Number and Version mentioned in there. That is also very important.

ankinray August 3rd, 2004 07:24 PM

Re: Upgrade Problem to MicroStudio 2.605
 
From my original email:
Product Store Code and Title:
Microstudio2500n - Microstudio 2.517 CDG Software new purchase

Here's the step-by-step:
Went to the Personal Download Link from my original email.
Downloaded the file (named mstudio2604setup.exe) :-(
Ran the executable - it never prompted me to uninstall the old version as the instructions said it would.
Provided the info and registration key.
Installation completed.
Went to help>about and it showed 2.604 (Which didn't surprise me as the filename is mstudio2604setup.exe)

I just now went back to my Personal Download Link and the file is still the 2604 file.

Seems to me the only problem is my Personal Download link is pointing to the wrong file.

ankinray August 5th, 2004 07:36 PM

Re: Upgrade Problem to MicroStudio 2.605
 
Tried again today and got 2605. Thanks.

MTUSUPPORT August 6th, 2004 12:49 PM

Re: Upgrade Problem to MicroStudio 2.605
 
I had 2 emails about this yesterday, and I fixed the Link. The Microstudio2500N codes were still delivering the mstudio2604setup.exe file.


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