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-   -   I can't get a hold of MTU (http://forum.mtu.com/showthread.php?t=4066)

rperez June 23rd, 2004 03:32 PM

I can't get a hold of MTU
 
I've been trying to get a hold of someone from MTU for the past couple of days. No one answers the phone, no one returns my message, and no response from the email I sent.
I want to purchase Hoster but I need to talk to someone in Sales first. I have a couple of questions for them. Can someone please help me to get into contact with someone at MTU?

PastMember June 23rd, 2004 04:29 PM

You'll find that if you ask your questions here, you'll get a much faster reply and one from the customer's point of view.... (guaranteed all good too!)

rperez June 23rd, 2004 04:35 PM

This is gonna sound silly...but, all I need is to ask a sales rep if they can reinstate the coupon they emailed to me for the Hoster program. I missed it by one day! I just wanna know if they can reactivate it or send me another one. Hopefully, I can get a hold of someone soon.

MTUSUPPORT June 23rd, 2004 05:37 PM

Ray,
I am sorry but the Sales guy, Doug has been out of the office since Monday, lunch time. His wife has had a baby. He probably won't be back home from the Hospital until, tommorrow night or Friday. He will not be back at work until sometime, next week.

I will have to talk to Doug about the Coupon, I have no clue what he can do. They were only set for a certain time frame, this is why they expired. I will have to let him handle that one.

rperez June 23rd, 2004 06:29 PM

well.....I feel like an a$$ now. If you find anything out before he gets back please let me know. Thanks.

Ps- Give Doug a big congratulations for me! :-)


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