Registration on a software upgrade
 

Your FAQ page says my Registration Code is failing because I did not put in the correct Registration Email. That is not true. I double checked it and tried 3 times. How do we fix this?

We can help if...
 

Please read this FAQ page and follow the directions.

For example:

Are you installing the latest 2.604 version? If not, what version are you installing?

What error message are you seeing?

I am installing version 2.517. I had emailed that the Plextor Premium Drive purchased from MTU was not being recognized. Bryan Cox answered , " The only version that supports this drive is the current version. You need to upgrade to 2.517." So I did. Could the problem be that the email address used to purchase the orginal software, Microstudio2.4, is not the one used in purchasing the upgrade?

Please send me an Email with both Emails, I will then check to see what the correct one should be for you.

Your record shows you reinstalled OK on May 25th. Let us know if you need any more help. :w