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-   -   2.604 not registering - problem at MTU.com now fixed (http://forum.mtu.com/showthread.php?t=3889)

dlsandife May 21st, 2004 04:49 PM

Registration
 
I just bought this product and it tells me the registration code I have is for another product. Can you please help me? I am using EXACTLY what came in my email.

Thanks,

D-Day

admin May 21st, 2004 06:24 PM

We're looking into this right now
 
Hold tight. MTU staff has gone home except for the Pres (me), and I've got a call into our web master. He thinks the problem is a database entry he needs to make. If so, all you'll have to do is try again once he has fixed it at the web site.

Try again in an hour, 2 hours, 3 hours or so. You are not alone and we must fix this ASAP!

admin May 21st, 2004 06:31 PM

It works now!
 
Reinstall... everyone with a problem being reported as "wrong Registration Code" try it again. It should now work. :c

djmadmaxx May 21st, 2004 08:20 PM

I had this same problem today and through email they told me to put in the NEW code where it asked for the old code and it worked. They got back to me extremly quick. i love MTU :)

dlsandife May 21st, 2004 09:47 PM

THANKS
 
I really appreciate you taking the time to post a reply so quick and resolving the problem promptly. I am impressed with your products and will continue to explore more of them.

Thanks,

D-Day


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