MTU.Community

MTU.Community (http://forum.mtu.com/index.php)
-   Hoster Help (http://forum.mtu.com/forumdisplay.php?f=71)
-   -   Upgrade Dates (http://forum.mtu.com/showthread.php?t=12499)

Musicman51 February 20th, 2011 01:59 PM
Upgrade Dates
 
I got looking at my account. Seems i last updated Monday June 28, 2010 to Hoster 4X. I was kinda thinking about upgrading before my 12 months runs out. But on the bottom it says "Link Expires Thursday 29 July 2010" "29 Downloads remaining" huh? is that the expiration date for that update to Hoster 4 ? Sure tain't 12 months? :e

ddouglass February 20th, 2011 03:05 PM
Re: Upgrade Dates
 
Quote:
Originally Posted by Musicman51 (Post 105634)
I got looking at my account. Seems i last updated Monday June 28, 2010 to Hoster 4X. I was kinda thinking about upgrading before my 12 months runs out. But on the bottom it says "Link Expires Thursday 29 July 2010" "29 Downloads remaining" huh? is that the expiration date for that update to Hoster 4 ? Sure tain't 12 months? :e
Did you purchase an upgrade on June 28, 2010 or did you just download and upgrade at that time? That date would have been before the "expiration date" you list so was probably just a download and upgrade without a purchase.
Also are you sure you are looking at the right registration code? That may be an older registration. I know I have several old ones listed showing expiration dates, but have newer ones that have future dates.

Musicman51 February 21st, 2011 06:03 PM
Re: Upgrade Dates
 
I purchased the 12 months worth of update downloads..or so i thought? My 12 months aren't up yet.:?

Musicman51 February 21st, 2011 07:00 PM
Re: Upgrade Dates
 
<TABLE border=0 cellSpacing=0 cellPadding=3 width="100%"><TBODY><TR><TD><TABLE border=0 cellSpacing=0 cellPadding=2 width="100%"><TBODY><TR><TD class=main colSpan=2>Here's a copy minus the payment info etc.


Order # <SMALL>(Shipped)</SMALL>


</TD><!-- DEG - VJ legacy code end --></TR><TR><TD class=smallText>Order Date: Monday 28 June, 2010</TD><TD class=smallText align=right>Order Total: $24.99</TD></TR></TBODY></TABLE></TD></TR><TR><TD><TABLE class=infoBox border=0 cellSpacing=1 cellPadding=2 width="100%"><TBODY><TR class=infoBoxContents><TD vAlign=top width="30%"><TABLE border=0 cellSpacing=0 cellPadding=2 width="100%"><TBODY><TR><TD class=main>Delivery Address</TD></TR><TR><TD class=main></TD></TR><TR><TD class=main>Shipping Method</TD></TR><TR><TD class=main>FREE SHIPPING! (Free Shipping Only)</TD></TR></TBODY></TABLE></TD><TD vAlign=top width="70%"><TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR><TD><TABLE border=0 cellSpacing=0 cellPadding=2 width="100%"><TBODY><TR><TD class=main colSpan=2>Products</TD><TD class=main align=right>Base</TD><TD class=main align=right>Final</TD></TR><TR><TD class=main vAlign=top width=30 align=right>1 x</TD><TD class=main vAlign=top>Video Hoster Lite 4 Upgrade
<SMALL>Registration Code : </SMALL><SMALL>Delivery : Internet</SMALL>


</TD></TD><TD class=main vAlign=top align=right>$49.99</TD><TD class=main vAlign=top align=right>$49.99</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR><TR><TD>https://www.mtu.com/catalog/images/pixel_trans.gif</TD></TR><TR><TD class=main>Billing Information</TD></TR><TR><TD>https://www.mtu.com/catalog/images/pixel_trans.gif</TD></TR><TR><TD><TABLE class=infoBox border=0 cellSpacing=1 cellPadding=2 width="100%"><TBODY><TR class=infoBoxContents><TD vAlign=top width="30%"><TABLE border=0 cellSpacing=0 cellPadding=2 width="100%"><TBODY><TR><TD class=main>Billing Address</TD></TR><TR><TD class=main></TD></TR><TR><TD class=main>Payment Method</TD></TR><TR><TD class=main>Credit Card : Authorize.net</TD></TR></TBODY></TABLE></TD><TD vAlign=top width="70%"><TABLE border=0 cellSpacing=0 cellPadding=2 width="100%"><TBODY><TR><TD class=main width="100%" align=right>Discount Coupon:</TD><TD class=main align=right>-$25.00</TD></TR><TR><TD class=main width="100%" align=right>Sub-Total:</TD><TD class=main align=right>$49.99</TD></TR><TR><TD class=main width="100%" align=right>FREE SHIPPING! (Free Shipping Only):</TD><TD class=main align=right>$0.00</TD></TR><TR><TD class=main width="100%" align=right>Total:</TD><TD class=main align=right>$24.99</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR><TR><TD>https://www.mtu.com/catalog/images/pixel_trans.gif</TD></TR><TR><TD class=main>Order History</TD></TR><TR><TD>https://www.mtu.com/catalog/images/pixel_trans.gif</TD></TR><TR><TD colSpan=2><TABLE class=infoBox border=0 cellSpacing=1 cellPadding=2 width="100%"><TBODY><TR class=infoBoxContents><TD vAlign=top><TABLE border=0 cellSpacing=0 cellPadding=2 width="100%"><TBODY><TR><TD class=main vAlign=top width=70>06/28/2010</TD><TD class=main vAlign=top width=170>Paid</TD><TD class=main vAlign=top>klc</TD></TR><TR><TD class=main vAlign=top width=70>06/29/2010</TD><TD class=main vAlign=top width=170>Shipped</TD><TD class=main vAlign=top>Shpped Internet Download</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR><!-- downloads //--><TR><TD>https://www.mtu.com/catalog/images/pixel_trans.gif</TD></TR><TR><TD class=main>Download links</TD></TR><TR><TD>https://www.mtu.com/catalog/images/pixel_trans.gif</TD></TR><TR><TD colSpan=2><TABLE class=infoBox border=0 cellSpacing=1 cellPadding=2 width="100%"><!-- list of products --><TBODY><TR class=infoBoxContents><!-- left box --><TD class=main>Video Hoster Lite 4 Upgrade</TD><TD class=main align=left>Registration Code:
Registration Email:



</TD><!-- right box --><TD class=main>Link expires:
Thursday 29 July, 2010
29 downloads remaining


</TD></TR></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>

ddouglass February 21st, 2011 09:59 PM
Re: Upgrade Dates
 
Link Expiration is not your upgrade expiration. Link Expiration is always 30 days after purchase. This means you have 30 days after purchase to download , install and register the first time.

So in that case you still have until 27 June 2011 to upgrade for free.

Musicman51 February 22nd, 2011 11:44 AM
Re: Upgrade Dates
 
Thanks Dale, just a tad bit confusing i guess.

admin March 3rd, 2011 08:31 PM
Re: Upgrade Dates
 
When you order at out store, a script automatically sends you an email with the order, and a link to your "store download" link. Now, the store is on mtu.com, and if we allowed you to download forever, it would "often" shut down Internet access to our sales and store web site. :e

We CANNOT upgrade store links for everyone and every product they ordered. It would cost $$$$ in time to do this.

So, we have http://download.mtu.com/download.htm where you can get the latest downloads. Also, if you go to any product sales page, you will see an "Update" navigation link at the top right of the page (in the nav bar). This will take you to that product's upgrade page; ex. http://www.mtu.com/upgrades/hoster.htm for Hoster and Lite.

This keeps the download traffic off our sales/store site, and allows us to provide you with back versions we are still willing to support. :w

Musicman51 March 4th, 2011 12:07 AM
Re: Upgrade Dates
 
Thank You admin, great idea you came up with. Thank you for your continued excellent customer support, and the great products you have created to make our job so much easier. Much appreciated. George


All times are GMT -4. The time now is 07:33 AM.

Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2025, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.