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-   -   Hoster 4.01 crashes and autosave does not work (http://forum.mtu.com/showthread.php?t=10411)

vitoa August 5th, 2008 08:23 AM

Hoster 4.01 crashes and autosave does not work
 
Ran 4.01 for the first time last night.
While a singer was singing a message appeared stating that hoster needed to be restarted. Luckily the singer could finish his song. Then Hoster shut down.
When I restarted Hoster, I found that only the kma files were saved. All of the songs that where imported from customers disks were deleted. This is the first time that I have ever seen Hoster autosave not work sorrectly.
I had to reimport all the customers cd's.

This happened twice during the showl.


Running XP w/sp3. (gave up on vista).

madjim- with the Lord August 5th, 2008 08:34 AM

Quote:

Originally Posted by vitoa (Post 78426)

All of the songs that where imported from customers disks were deleted.

Anytime a song is imported into Hoster off of a customers disc, the song will only stay in the playlist until it has played OR until the program is shut down, which is what happened to you.

It is illegal for us to keep and use a song we did not pay for. Hoster does not keep imported songs to protect us from this.

Hoster 4.02 will be released soon and should not crash on you which ia what cause this mess. :r :w :)

Got IE7?

Got WMP11?


Jim :g

vitoa August 5th, 2008 08:43 AM

I don't belive this to be true.
Hoster has always kept the imported song until it has played.
Once the song has played it will then be deleted.
At least this is how hoster has worked for me in the past.

madjim- with the Lord August 5th, 2008 08:58 AM

"Songs are NOT deleted if the computer crashes as part of your Crash Security and will play when the Playlist re-opens."

Straight out of the manual, you are correct. I've never had that problem and assumed... :t :s

Sorry

Jim :g

ddouglass August 5th, 2008 10:02 AM

Quote:

Originally Posted by vitoa (Post 78429)
I don't belive this to be true.
Hoster has always kept the imported song until it has played.
Once the song has played it will then be deleted.
At least this is how hoster has worked for me in the past.

It may be that the way Hoster was able to shutdown from the crash allowed it to close down normally and do its save. That would cause the imported files to dissappear. If Hoster has a hard crash as in it completely stops working then those files would be there. If you import a song and then close Hoster normally it will not be available when you re-open it. That is the way it has always been to ensure that we do not have files on our computer that do not belong to us.

vitoa August 5th, 2008 10:26 AM

This sounds like a reasonable answer. However, I am concerned that it happened twice in one night.

admin August 8th, 2008 07:37 AM

Quote:

Originally Posted by vitoa (Post 78426)
Ran 4.01 for the first time last night.
While a singer was singing a message appeared stating that hoster needed to be restarted. Luckily the singer could finish his song. Then Hoster shut down.
When I restarted Hoster, I found that only the kma files were saved. All of the songs that where imported from customers disks were deleted. This is the first time that I have ever seen Hoster autosave not work sorrectly.
I had to reimport all the customers cd's.

This happened twice during the showl.

Running XP w/sp3. (gave up on vista).

The fact your singer could finish says it was not a "true" crash... not to denigrate the negative impact on your show. :e :s


Quote:

Originally Posted by ddouglass (Post 78436)
It may be that the way Hoster was able to shutdown from the crash allowed it to close down normally and do its save. That would cause the imported files to dissappear. If Hoster has a hard crash as in it completely stops working then those files would be there. If you import a song and then close Hoster normally it will not be available when you re-open it. That is the way it has always been to ensure that we do not have files on our computer that do not belong to us.

I agree.

Quote:

Originally Posted by vitoa (Post 78443)
This sounds like a reasonable answer. However, I am concerned that it happened twice in one night.

I too am concerned.

Please upgrade to 4.02. We fixed a lot of problems, and one of them may have been involved in your problem.

http://www.mtu.com/upgrades/hoster.htm gives what changed in 4.02.

vitoa November 15th, 2008 08:54 AM

Upgraded to 4.06 - Problem still exists
 
I have upgraded to 4.06. My system still crashes when imprting customers discs. Very consistent and very annoying.
Singers list still only shows the kma files and not the the customer CD's.

Started to use 3.40 and stil have the same problem exept that the the singers list is now correct after a crash and customers CD's seem to be reloaded.

I know this must be a computer problem and not a "Hoster" problem but the facts are that the crash window stated that "Hoster has crashed".

I don't know why no one else has this problem?
I have a Plexotor CD drive and a DVD drive both of which I purchased from MTU. Same problem with each drivel, so it's probably not a drive problem.

My computer is an Acer running XP SP3 with all updates.

Any help would be appreciated.

Beavis November 15th, 2008 01:24 PM

express updates or custom ???

goonie227 November 15th, 2008 03:01 PM

I had the same problem
 
Fixed it by upgrading firmware on my plextor, thanks To Dale.:)
Dick

vitoa November 15th, 2008 04:36 PM

XP custom update
 
XP custom update.

Since my drives are from MTU, question for admin, do I need to get firmware updates and if so where do I get them from????

ddouglass November 15th, 2008 10:48 PM

The drive is an NEC (look for the model number in CD\DVD drives under Tools) and you go to NEC site to find one.


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