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-   -   Hoster Installation issue (http://forum.mtu.com/showthread.php?t=10218)

michaeld1038 June 25th, 2008 08:34 PM

Hoster Installation issue
 
Tried installing hoster on my new laptop, and I get this error message-

Error Number: 0x80040703
Description: Failed to find DLL function: _ismtu.SetProduct

Setup will now terminate.


Help Please


Michael

ddouglass June 25th, 2008 09:26 PM

This is quoted from the Support page under FAQs/Installation area of the MTU web site.

Question:

Error: 0x80040703 Can not find _ismtu.SetProduct
Answer:
This error is due to your computer not having all of the Windows Updates installed. Please follow these instructions on how to install all of the Windows Updates.
STEP 1
You get to the Windows Update site from this link: http://windowsupdate.microsoft.com.

IMPORTANT NOTE: You MUST use Windows Internet Explorer to gather your updates. You CANNOT use any other Browser (Netscape, Firefox, Opera, etc.).
1. When the page above appears, click on the Custom button. Your computer will be scanned for what updates are not installed.
2. In the left column, select all items under Optional Software.
3. Then, click on Install to start the installation.
4. Once the updates are installed, if you see a message to restart the computer, you must do this before continuing.
5. Then go through the same process again until it shows 0 items to be installed.

michaeld1038 June 25th, 2008 11:39 PM

It worked!!
 
Again, thank you for your help!

Michael


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