MTU.Community

MTU.Community (http://forum.mtu.com/index.php)
-   Hoster Help (http://forum.mtu.com/forumdisplay.php?f=71)
-   -   No Response To My Support Tickets / Emails/ Chat Line (http://forum.mtu.com/showthread.php?t=17234)

davepryceents August 14th, 2019 07:36 PM

No Response To My Support Tickets / Emails/ Chat Line
 
Hi I had just moved Hoster onto my new laptop about 4 weeks ago, and the graphics card has failed since in the new laptop which meant windows had be reinstalled as it did not allow me to remove Hoster first.

I sent a Support (6356) ticket 8 day ago but no reply since
No one answers the phone if called, no reply to any emails sent and no reply if using chat line.

Sorry but this is useless support service when needed urgently!
I can\'t work if Hoster is not running ... this so far has cost me 4 bookings.
if this is the new level of support your offering then it\'s time for me to find some new software to use that is supported.

MTUSUPPORT August 15th, 2019 01:46 PM

Re: No Response To My Support Tickets / Emails/ Chat Line
 
I just found your ticket in spam, but there was no transcripts in the chat, under your email address.

You can reinstall the software now.

davepryceents August 16th, 2019 04:59 AM

Re: No Response To My Support Tickets / Emails/ Chat Line
 
Thank you


All times are GMT -4. The time now is 04:35 PM.

Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2024, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.