instabutton video plays only laptop mscreen and not on secondary
 

hya updated to 5.51.01, prior version worked fine if I try to play a video clip that is an insta button it plays on lap top screen but secondary screen is white
however if I reboot hoster not pc it will play fine

if I then play audio insta tracks and go back to a video one it happens again it plays on lap top screen but secondary screen is white
they all played perfect on previous version could someone please shed some light on this please
system Toshiba i3
windows 7

Re: instabutton video plays only laptop mscreen and not on secondary
 

Am not able to duplicate your problem with 5.51.01 on my own machine which is Windows 10.

5.51 had some fixes for the Windows creator update, as your using Windows 7 its possible that something in that change affected Windows 7 users.

What type of videos are you playing MP4, AVi, WMV or some other ?

What was your prior version ?

If I know that I can check that type on my own system.

Other than that try re installing.

Re: instabutton video plays only laptop mscreen and not on secondary
 

hya the vid files are mp4
and the previous version was the one before 5.51.01
I always update on each release you send out

I have reset displays and at present they play every time
the system has not done a show for about 4 months due to illness but always kept up to date

Re: instabutton video plays only laptop mscreen and not on secondary
 

MP4 play OK from my instabuttons.
As you say “I have reset displays and at present they play every time” Perhaps that’s fixed it.

If not let us know.