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lptingley July 6th, 2006 10:03 PM

Registering on a new computer
Need to register Keyrite on a new computer as the old one is tired and slow. Is there an uninstall process I can do on the old computer so that I do not get the "already registered on 2 computers" message?



George July 7th, 2006 09:12 AM

I believe you are allowed to install Keyrite on two computers that you own. At least that's what my 2009 manual reads.


lptingley July 7th, 2006 10:20 AM

That is my understanding as well George, but it's a second machine that I am replacing. When attempting to install it tells me that it's already been registered to 2 machines. I have no desire to abuse this rule, but there should be some way of moving it to a new machine and retiring the old machine in a way that assures MTU that their rights are not being violated.


George July 7th, 2006 11:12 AM

You might get better results to post your request in the CRITICAL REGISTRATION FORUM, this being a Fri. and all.

Explain the problem and ask to have your registration reset.

That should do it.

lptingley July 7th, 2006 01:17 PM

I will give that a shot, George. Thanks, and have a good weekend...


MTUSUPPORT July 10th, 2006 03:44 PM

This is now fixed so that you can reinstall the software.

lptingley July 10th, 2006 07:26 PM

Thanks Bryan...

Judge August 2nd, 2007 09:59 AM

Upgraded to 3rd PC since buying Keyrite
I wasn't able to locate a button to start a new post, so my option was to reply to this one. Can someone please guide me as to how to get my license count reset?

Thanks - Gary

Judge August 2nd, 2007 10:41 AM

No need to reply to my last post
I posted above, as I couldn't create a support ticket using either my "sales" or "forum" account names/ passwords. Later, I learned that support requires its own distinct account name/ password (3 in all at MTU), and now have submitted a support ticket.

Cheers - Gary

ddouglass August 2nd, 2007 12:38 PM

Gary, New Thread button is at top of Forum page.:g ANyway glad you figured it out.

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