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-   -   Download Link only downloads Version 2.611 (http://forum.mtu.com/showthread.php?t=6766)

xxyzz January 3rd, 2006 08:35 PM

Download Link only downloads Version 2.611
 
My e-mail download link (using version 2.611 now) only downloads version 2.611 again. It does not download version 2.612. Upon checking my account page, it shows my link is expired. I understand 2.6XX users are suppose to be getting a free upgrade is this correct? I may be using an old e-mail link is this why? I only save the link itself with my registration code. I did notsave the whole e-mail.

MTUSUPPORT January 5th, 2006 04:03 PM

Go into your Store account to get the latest version entitled to you.

You can do that from this FAQ: http://www.mtu.com/support/faq/faq-website.htm

xxyzz January 5th, 2006 06:21 PM

Link Expired?
 
My download link shows it is expired even thought I am using version 2.611??



This is the lastpurchase you have listed.
<TABLE cellSpacing=0 cellPadding=2 width="100%" border=0><TBODY><TR><TD class=main vAlign=top align=right width=30>1 x</TD><TD class=main vAlign=top>Microstudio 2.517 Upgrade from Version 2.4 or prior</TD></TR></TBODY></TABLE>

kayleigh January 9th, 2006 01:49 AM

I logged in to my account and it doesn't show that I purchased an additional upgrade this past August. The last transaction listed is from 2003 and the link is long expired. My e-mail link also only offers version 2.611. The details from my e-mail:
Order#: 23743
Date: 08/22/2005

Thanks!

xxyzz January 10th, 2006 12:21 PM

Last Purchase not on My Accont Page
 
Looks like we have the same problem.

kayleigh January 11th, 2006 08:16 AM

I copied my request to the new Microstudio Critical Issues forum that was just opened. Thanks.


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