Re: importing gem files
 

it says welcome to the hoster maintenance program. before you can install you must remove the currently installed version. this was found through windows 7 under hoster3316setup

Re: importing gem files
 

It normally has 2 radio buttons to select upgrade or remove.
The first time I would try upgrade then follow the on screen instructions.
If after doing this you still can't see the import dialog then I would repeat the process but select remove.
If you do remove it you will have to run this setup program a second time choosing the upgrade again.
Hope this all makes sense to you. Good luck.

Re: importing gem files
 

I sent you a private message. Please read it and answer. We will get this fixed.

Re: importing gem files
 

i dont think he knows how to import hard drive files.

he should read the manual.