Re: what support??? You got my money now I can't get any help???
 

i have AOL and have never had a problem downloading !!! EVER !!


What do you have, dial up ?? :s

Re: what support??? You got my money now I can't get any help???
 

I've also never had a problem downloading with aol before...till now.:?

Re: what support??? You got my money now I can't get any help???
 

why dont you revert to your old version until it fixed??

Re: what support??? You got my money now I can't get any help???
 

Anybody have any other ideas to help out there???

Re: what support??? You got my money now I can't get any help???
 

why cant you re-install your previous version ??

Re: what support??? You got my money now I can't get any help???
 

the older version will not except mp3g that is in my E drive and thats where all my music is...I need this to be able to work...at my job....support isn't giving me any help, I know they are busy people but how long does it take to reset a download??

Re: what support??? You got my money now I can't get any help???
 

when bryan or david figure out what is going on, they will take care of you. trust me.

Re: what support??? You got my money now I can't get any help???
 

I hope so, earlier I cried.........if my husband finds out...I spent all that money and it won't work....he'll have a cow.

Re: what support??? You got my money now I can't get any help???
 

I really don't think they are working on any solution to my problem....I've been online since this morning and have yet to get a real answer. All I got was auto e-mail with instructions like the one they sent when I bought it...:f

Re: what support??? You got my money now I can't get any help???
 

We're all sorry you are running into AOL created problems. They "protect" their users from everything, even buying and downloading product over the Internet.

Call AOL and ask them how to disable their download accelerator. They are the ones you need support from.

As to the "99" download attempts, that is caused by the AOL download accelerator trying to create more than 99 parallel downloads at the same time. Most download programs (including ours) won't allow that. AOL used to create 8 parallel downloads at the same time, which would work with our downloader. This is a very bad move for AOL. :m

You have two options:

1. Call AOL and have their support people tell you how to disable their "download accelerator". If they can't, consider leaving AOL and go to a less protective Internet Service Provider. Netscape also uses a download accelerator so don't go there. Netzero makes their accelerator optional, which is a GOOD THING! MSN or hotmail are OK also.

BTW: AOL will also block emails from MTU to you because we are a company (.com). So, you will continually have problems with AOL. The only reason you are getting our Forum emails is they are on our mtu.ORG site, which AOL won't block. :r

2. Order Hoster 3.108 on CDROM and we will mail it to you. That's your simplest choice.

However, Hoster 3.109 should be released by the end of this month. It provides a much faster way of importing your MP3+G and ZIP files into Hoster's Database.

If you can wait, I would. Of course, if you dump AOL, you can download it for free today! Choices........... :w

Re: what support??? You got my money now I can't get any help???
 

Linda,
I have also resent you another email. Your Link is WORKING for me fine. It delivers Hoster3108setup.exe. So the problem is on your end.

Please have it fixed, so that you can download the file, it is working fine from the email that I have just sent you.

Re: what support??? You got my money now I can't get any help???
 

Thank you for putting up with my problem, the download link works for you and it probebly will for me, however I'm not taking anymore chances...I'm taking it to the shop and letting them download for me so I can't screw anything up...I disabled the AOL accelorater last night....but I have a feeling somehow it's still on. Again, thank you , I'm sure it will work....soon. Looking forward to this program and all the upgrades with all the new features. Have a happy karaoke day.:c

Linda2ya

Re: what support??? You got my money now I can't get any help???
 

Linda,

I'm curious as to how you make out. Please post here and let us know how it all worked out for you.:g

Re: what support??? You got my money now I can't get any help???
 

i hve had AOL since day one, i have never had any problems downloading anything from MTU or anyone else for that matter.

As you can see, and have had no download problems. :g :g :g


Its not AOL !!

Re: what support??? You got my money now I can't get any help???
 

I Guess Linda Worked It Out....:r