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-   -   Report Hoster 5.01 Problems - Upgrade to 5.02 (http://forum.mtu.com/showthread.php?t=12610)

ddouglass June 9th, 2011 06:14 PM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by Telecaster (Post 107465)
Hello
This problem just started a few days ago.
I converted songs to KMA files and they all play fine for the most part.Some of the songs that played fine are now not working properly
The music plays fine and now the words are slow (Behind the music). I do not want toget into having to adjust the songs as they all worked fine before.Is there a way to delete the songs in question and replace them with fresh copies.And more to the point why all of a sudden did this start...??? :?

Thanks for your input in advance

You can delete them from the Edit songs under the Tools up top. Then re-import them.

Telecaster June 9th, 2011 06:26 PM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by billyo (Post 107466)
i had that problem , but not with v5.01, i imported brand new disc and songs that used to run fine went out of sync same with the brand new disc i imported, did all the adjustments etc from +to -, nothing helped..i deleted the new songs i imported, and re-imported them back everything went fine..so yes go into where you have them ( the songs ) then delete them and import them back..in my case anyway..

Well im not sure what to do ....once the files are KMA how do i know the songs im looking for in the folder...I dont believe they are named....please correct me if im wrong...
Thanks

ddouglass June 9th, 2011 06:39 PM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by Telecaster (Post 107470)
Well im not sure what to do ....once the files are KMA how do i know the songs im looking for in the folder...I dont believe they are named....please correct me if im wrong...
Thanks

Read my post above your last one.

Telecaster June 9th, 2011 09:20 PM

Re: Report Hoster 5.01 Problems
 
My Bad
Thanks ddouglas ...your patience and knowledge are greatly appreciated.
:)

ddouglass June 10th, 2011 06:17 PM

Re: Report Hoster 5.01 Problems
 
No problem :g

Susan Waites June 11th, 2011 11:04 AM

Re: Report Hoster 5.01 Problems
 
I am having problems with 5.01. It shuts down after the song is over. Sometimes it does it once a show and other times it shuts down several times during a show.
This is the same thing it was doing in previous versions.
I do not have anything else running at the time (no background audio)

I have the Ruggedized Laptop from MTU.

admin June 12th, 2011 01:52 PM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by Susan Waites (Post 107496)
I am having problems with 5.01. It shuts down after the song is over. Sometimes it does it once a show and other times it shuts down several times during a show.
This is the same thing it was doing in previous versions.
I do not have anything else running at the time (no background audio)

I have the Ruggedized Laptop from MTU.

Susan, please submit a Suppot Ticket and tell Bryan what Hoster version you are using, and what the problem is. He is gather (you make 5) users who are still experiencing crashing.

We think we finally, after 3 weeks working on it, have the solution for Hoster 5.02 to be built with Microsoft's DevStudio 2008. This will use all the latest WMP, DirectX, etc. and properly link to them. We have some indications that the DevStudio 2005 we have used for 6 years may be causing the remaining crashes. I "hope" we will have a 2008 version built and testable by noon tomorrow.

However, if you can crash that often, Bryan may want to remotely come into your computer (with your approval and presence of course) and test various "trace versions" our programming staff would build to track down where Hoster is crashing on your system. When we have a user with a easily repeatable problem, this is the fastest way to track down a bug.

Susan Waites June 14th, 2011 04:09 PM

Re: Report Hoster 5.01 Problems
 
Thank you I will do that....

kod June 18th, 2011 02:52 PM

Re: Report Hoster 5.01 Problems
 
On Thursday night I ran my first show with Hoster 5.x and it ran well until the last 15 minutes and then crashed. I started it back up and had no other problems.

Last night (Friday) about 15 minutes into my show Hoster crashed again.

This time it wiped the Singers that I had lined up completely from the screen. It was blank when I restarted Hoster. However, it didn't crash again the rest of the night (5 1/2 hour show)...

It the ~15 months I've been using Hoster, it has crashed a lot, but always came back up with my Singers list still in tact!

Has anyone else had this problem?

dompizzo June 20th, 2011 11:16 AM

Re: Report Hoster 5.01 Problems
 
Upgraded 2 days ago. Database screen comes up, but when I exit, the Play/Search screen does not appear. What gives:? ?

ddouglass June 20th, 2011 12:07 PM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by dompizzo (Post 107550)
Upgraded 2 days ago. Database screen comes up, but when I exit, the Play/Search screen does not appear. What gives:? ?

Roy answered you in your other post.

dompizzo June 20th, 2011 01:27 PM

Re: Report Hoster 5.01 Problems
 
Did everything I was supposed to change. Re downloaded and installed . Still not working right. No Play? Search Screen shows up. :f

admin June 21st, 2011 08:37 AM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by dompizzo (Post 107555)
Did everything I was supposed to change. Re downloaded and installed . Still not working right. No Play? Search Screen shows up. :f

Are you sure the Search Dialog appears, and not the DVD Default Drive dialog? This has never before ben reported so we are all at a loss as to what to suggest. Try this:

You may want to download a new copy of hoster501setup.exe again from the MTU.com site and do the steps below with that version.

1. Find the Hoster501setup.exe program you downloaded and run it again.

2. Select REMOVE (not Update). This will ONLY remove the Hoster.exe, not any KMA/KMH or settings.

3. Run the install program agian and install Hoster 5.01.

Report back here what happens.

admin June 21st, 2011 08:40 AM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by stublack (Post 106889)
I ran 5.00 last night for the first time. It crashed 3 times in the first hour.

I always keep the Search Database and Singers Database up while I look for songs through the night.

I noticed before the last crash when I hit S+ for one singer even though a different singers name was in the singers database it refreshed all the songs.

When I brought Hoster back up for the 3rd time I never opened the Singers Database again and it ran without a gliche the rest of the night. I realize this may have just been a coincidence.

Stu, what results have you had with Hoster 5.01? :?

We are tracking down a new bug in 5.01 that can cause crashing in AUTO mode when a song stops playing. Susan Waite is one of 5 who reported this in Support Tickets.

admin June 21st, 2011 08:58 AM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by ollertos (Post 107202)
Thanks for the backup there Roy...

So this begs the question, can any of the MTU guys duplicate this problem so we can get a fix for it. The reason I would like to have the preview working is that I have multiple versions of the same song in my library so when I am deciding which song I should add to the main play list it would be handy for me to preview the audio for each duplicate and then decide which one to go with.

I've aded this to our 5.02 spec to look at this week. We're tracking down a crashing bug in Auto mode when a song finishes playing, and fixing a few other reported gremlins. :)

dompizzo June 21st, 2011 12:16 PM

Re: Report Hoster 5.01 Problems
 
Okay, so I reinstalled after removing old program. I am still letting the song database screen stay on the computer to see if this makes a difference. How will I know when it is done updating itself?

Roy Dennis June 21st, 2011 12:32 PM

Re: Report Hoster 5.01 Problems
 
Are there any folders listed in the left hand window ?
If not you have to Add folders with the button or with the add Folders/Sub Folders button.
As you add folders with the apropiate type button selected a window opens indicating how many files are added.

tkelley3 June 21st, 2011 08:37 PM

Re: Report Hoster 5.01 Problems
 
Possible Singers Key Change bug.
When adding multiple songs from the singers list the key change does not transfer to the play list. I highlighted all the songs in the Tom singers list and clicked on add. All songs added but every song showed a key change of zero. If you add only one song from the singers list it correctly adds the key change. If you add two or more songs the key change does not transfer. :)

admin June 22nd, 2011 10:04 AM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by ollertos (Post 107188)
I have been testing my implementation of Hoster 5.01 on a HP DV5 laptop with 3gb ram, Nvidia GeForce 9200M GS graphics, Win7 SP1 32 bit, external sound blaster usb sound card.

1. I am unable to listen to the audio track of a song that is selected in the search window. I have TWO sound cards; one assigned to the main play list and the other to search audio card. Both sound cards are working.

I click the search button on the main hoster play/control screen, this opens the search song database screen shown on page 10 of the manual (bottom half of page). I highlight the buttons title, artist, karaoke and type in a search string e.g. bon jovi. When I press enter or hit tab I get a list of matching songs that show up in the results list. So far all good. If I highlight ANY one song then click the preview play button to listen to the song via the second sound card I get the error 'cannot open zip file' in a popup window. If I click add to add the song to the main playlist I can return to the main control screen and play that same song with no problem. The song files are all CDG and MP3 file pairs zipped as .zip files. Note I do not used brand or book id's. These are system defaulted to unknown and XYZ... etc. Any ideas?

Yesterday we found and fixed a bug that prevented ZIP files from preview playing in the Search dialog. It is in Hoster 5.02, which we expect to begin beta testing today. :w

ddouglass June 22nd, 2011 11:22 AM

Re: Report Hoster 5.01 Problems
 
Quote:

Originally Posted by tkelley3 (Post 107573)
Possible Singers Key Change bug.
When adding multiple songs from the singers list the key change does not transfer to the play list. I highlighted all the songs in the Tom singers list and clicked on add. All songs added but every song showed a key change of zero. If you add only one song from the singers list it correctly adds the key change. If you add two or more songs the key change does not transfer. :)

This has been found, fixed and will be in 5.02 and should go into beta testing today.


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