Songverter won't work

[jcitro]

Everytime I try to convert songs, I get error messages. the latest is as follows....

Application has generated an exception that could not be handled.
Process id = 0xf44(3908), thread id= 0xe28(3624)

Click OK to terminate
Click Cancel to Dbug.

Clicking Cancel, locks up the program.

I tried downloading and installing lame_enc.dll (file:///C:/WINDOWS/I386/SYSTEM32/lame_enc.dll)
and that did not help.

Tell me something that will help!

- Joe

[ddouglass]

You may not have this error, but it is a good description for updating your windows which is what I think your problem may be.
http://www.mtu.com/kb/index.php?action=kb&article=88
After updating uninstall and re-install Songverter and be sure to use the lame_enc.dll that is recommended by MTU. It is the only one that has all the functions needed.

[jcitro]

Your fix didn't work. I tried all the things you suggested and still got the same error. The process id and thread id changed, but the error stayed the same.

What next??????

[George]

Looks like may be a Windows error message. Are your Windows service packs up to date?

By Googling thread id= 0xe28(3624) I found some other manufacturers products getting this same error message and their solution was in the service pack upgrades.

[ddouglass]

What version of Windows are you running?
What types of files are you trying to convert? (From what To what)

[jcitro]

I'm using XP, Media center version and trying to convert .wav to mp3 and CDG to bin or zip. I've tried every conversion listed and can't get any to work.

Using:
eMachine model T5216 (2.66 ghz)
2 gigs of memory
mucho hard drive space.

[ddouglass]

I am not sure exactly what your problem is. I agree with George that it has to be a Windows problem, but if you have done ALL the updates, then that should have fixed it. Aslong as you have at least service pack 2 and Netframe loaded it should work.