Keyrite-no sound device

[conwayharley]

I just purchased the Keyrite 2.0.1.0 version. After selecting an input file, I get a message stating that a sound device was not found. This did not happen with the demo version. Please advise.

[MTUSUPPORT]

How are you getting the File? Or is the file a .cdg and a .mp3? If it is this is the problem.

If the file is a .cdg straight from Microstudio, then it should be working.

Please give me more information about where your file came from.

[conwayharley]

When selecting the "Select Input File" in the software, it only gives you 2 types of files to open - .cdg and .wav. I am trying to open a .wav file when I get the error.

[MTUSUPPORT]

The .wav file must be directly from a CD or it must have been recorded as a 16 bit Stereo file at 44.1khz.

Did you get the .wav file directly off of a CD or was it taken from a recording software?

Try another file and see if it works, or use a Test file directly off of a CD to see if that will fix it.

[conwayharley]

The track I am trying to open and convert with Keyrite is a recorded file. The file was converted first from .mp3 to .wav at 56 KBits/s, 24,000 Hz stereo. I can not open a test file from a cd.