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qlash
July 2nd, 2004, 08:43 PM
I've got a new computer and installed all my MTU products. Karaoke Pro V.4.008 gives me the Error Message:

System Error #1
Contact MTU

Is my only option to call MTU?
It's the 4th of July weekend which means I won't get any help from them for 5 or 6 days.

jaddams
July 2nd, 2004, 10:03 PM
glash,

You can find most causes relating to System Error #1 by clicking here. (http://forum.mtu.com/showthread.php?s=&threadid=2349&highlight=system+error)

I suggest you upgrade to KHPro latest version which is 4.103 as yours 4.008 has been replaced. 4.103 does not have a "system error #1" error message.

You can read about 4.103 by clicking here. (http://www.mtu.com/basics/karaoke-home-producer.htm)

Good luck,

Jon

qlash
July 2nd, 2004, 11:35 PM
I upgraded as suggested and when I attempted to install, it asked for a serial number. I typed in my original Ser# for KPro and it didn't accept it. It told me to type in my original "registration number" in the Ser# box. I've got all kinds of Serial Numbers for MTU products but nothing labelled "registration number".

Does anybody have any ideas?

qlash
July 2nd, 2004, 11:51 PM
I figured it out. The Registration Code is on the install instructions page.

jaddams
July 3rd, 2004, 03:06 AM
In the end, it usually comes down to something simple we overlook. :g :g :g

I am glad you figured it out. :)

Enjoy,

Jon