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Mark Krawczyk
February 7th, 2004, 04:01 PM
Hi,
My name is Mark. I just purchased the following software and have the problem that follows this software list.

I bought Karaoke Suite 4, that contains KHP4.103, Vogone 2.210, Keyrite Home 1.400, Microstudio 2.517, and the Keyrite upgrade from 1.xxx to V2.008.

Now I tried to install Keyrite Home 1.400 first, then it said do you want to launch the program? I said yes and I got the following message:

Keyrite- Your serial number does not match your Registration information. Please reinstall Keyrite and try again.

I did'nt even get a chance to put in my registration number, so what's going on?

Can someone please help?

Thanks Mark.

PS.
I even tried to install the upgrade and it gives me the same message.

gduns - with the Lord
February 9th, 2004, 11:02 AM
Mark uninstall the keyrite1.4

install the 2.008. you must be connected to the internet when installing.

It should work

gduns - with the Lord
February 9th, 2004, 11:04 AM
fyi You must use the correct e-mail address that you used when you purchased it and your name needs to read the same ie: if you ordered with the name ray, you cannot use raymond. they must match.

admin
February 9th, 2004, 06:57 PM
Read this FAQ (http://www.mtu.com/kb/index.php?page=index_v2&id=71&c=root) and see if what gduns says may be the problem. :s