View Full Version : Upgrading & switching to another Computer
TheXprez
October 1st, 2003, 08:02 PM
I uninstalled original software from first computer. I then ran the upgrade on the second computer. Message states that I am already registered. What to do?
jaddams
October 1st, 2003, 10:41 PM
What is the exact message you are receiving?
Jon
TheXprez
October 1st, 2003, 11:44 PM
Jon, thanks for the quick reply. Error message " system error #1 contact MTU"
George
October 2nd, 2003, 12:33 AM
Your answer may be here.
http://forum.mtu.com/showthread.php?s=&threadid=2349&highlight=system+error+contact+mtu
George
TheXprez
October 2nd, 2003, 07:18 PM
The answer seems to be: I uninstalled the original Kpro and all related software from computer #1 (noncompatable burner) MACID # 11111
I installed updated Kpro CD and related software on computer #2 (compatable CD-G burner) MACID # 22222.
I tried to register the upgrade but received the message that I was already registered. I continued and found that MTU had not changed the MACID # from the original.
An Email has been sent to MTU requesting the MACID # be updated. Hopefully this will resolve the issue.
jaddams
October 2nd, 2003, 11:46 PM
TheXprez,
That will solve your problem.
Jon
TheXprez
October 3rd, 2003, 06:26 PM
Thanks for all the input, I appreciate the help.
Cort
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